What’s in it for you: S&P Global Commodity Insights is the world’s leading independent provider of information and benchmark prices for the commodities and energy markets. It will provide excellent ground for any employee. Editorial Operations is at the forefront of defining future state architecture for the price assessment process and this role will be central to evolving our operating model. With changing business models there are always opportunities within the Business Operations group, Commodity Insights or S&P Global’s other business units.

Responsibilities

• Liaise with global Editorial Operations teams and stakeholders on upcoming methodology projects, maintain the quality and to discuss way to improve the workflows.
• Lead or work independently to manage backlogs through Azure Devops every day, solving problems, and deliver them on agreed timeline.
• Work with stakeholders to gather requirements, perform analysis, write clear and concise user stories so that they are prioritized, and understood by every member of the Agile team.
• Effectively communicate with stakeholders for smooth project execution and facilitate the Scrum team and related processes.
• Work with the development team to design and develop the solution to meet the business requirements.
• Work on data lineage, perform data mapping to identify data gaps and work with business users to source the additional information required.
• Support UAT activities by providing insights on test cases and data to test the new changes.
• Conduct root cause analysis to determine appropriate action plans for issues.
• Evaluate changes required to accommodate future requirements / changes in business process and solicit stakeholders’ feedback on delivery to identify areas of improvement.
• To support the editorial staff across Commodity Insights worldwide offices (Europe, Americas, and Asia) using editorial systems to produce price assessments, market news and commentaries for Commodity Insights real-time services and publications.
• Providing second line support for production issues and escalating as necessary, analyze them and put necessary actions in place to mitigate for future.
• Provide onsite support and remote support for the company’s business continuity plan at the disaster recovery site. Cover for any bank holidays and other scenarios and to do whatever takes to get our contents out to customers on time.
  
  

What We’re Looking For

• Bachelor’s Degree in Computer Science or equivalent
• Minimum 4 years of experience as a business analyst
• Minimum of 1-year experience in data Lineage, standards and analysis, with excellent understanding of Agile, scrum and LEAN methodologies and different technologies applicable to real-time services
• Experience working with a Project lifecycle methodology with the ability to meet tight deadlines.
• Knowledge of these is an advantage: Python, CSS, HTML, XML, Git, Database knowledge including SQL, MS Visio, Windows environment, Commodities markets.
• Ability to understand complex business requirements and translate these requirements into unambiguous, testable requirements with clear acceptance criteria.
• Develop/articulate detailed documentation on business standards, guidelines, and processes.
• Able to handle defect tracking process, issue resolution and escalation procedures.
• Strong skills in critical thinking and analysis, meeting facilitation, verbal and written communications, negotiation, collaboration, and interpersonal interactions