The successful candidate will have a strong background and experience in change management and communications, preferably in a procurement or business transformation context. This person will have excellent communication and interpersonal skills, with the ability to craft and deliver compelling stories and messages for various audiences and channels. This person will also have a good understanding of the MBS procurement landscape, including supplier strategies, procurement systems and processes, and partner functions.

Responsibilities

• Designing and implementing a change management and communications plan for the MBS Lighthouse programme, aligned with the programme objectives, scope, and timelines
• Conducting stakeholder analysis and change impact assessment to identify the key audiences, needs, and risks for the programme
• Developing and executing a stakeholder engagement and communication strategy, using a variety of channels and formats, to raise awareness, generate interest, and drive commitment to the programme
• Creating and delivering engaging and impactful content and materials, such as presentations, newsletters, videos, podcasts, webinars, infographics, etc., tailored to different stakeholder groups and levels
• Measuring and monitoring the effectiveness and impact of the change and communications activities, using feedback mechanisms and KPIs, and adjusting the plan as needed
• Collaborating and coordinating with the MBS VP, Head of MBS Spend Optimization, the MBS LT, and partner functions to ensure alignment and consistency of messages and actions across the programme
• Supporting the adoption and execution of the MBS Lighthouse strategy, by providing change management and communications guidance and support to the MBS and partner teams involved in the programme
• Leveraging internal and external best practices and tools for change management and communications, and bringing creativity and innovation to the approach
• Proactively identifying and mitigating risks and issues related to the LH programme, its adoption and execution, and successful delivery.
• Success metrics are stakeholder satisfaction, programme awareness, engagement, and adoption, value delivery as per MBS Lighthouse, and embedded sustained ways of working for the long term.
  
  

All About You

8+ years of change management and communications experience, preferably in a procurement, supply chain, or business transformation context

Strong knowledge of Unilever Change Management Framework and tools, as well as other relevant methodologies and frameworks

Experience in designing and implementing change management and communications plans for large, complex global programmes

Experience in developing and delivering engaging and impactful content and materials, using a variety of channels and formats, tailored to different stakeholder groups, levels, and cultures

Knowledge and experience with Unilever operating context and culture strongly preferred

Knowledge of MBS procurement landscape, including supplier strategies, procurement systems and processes, and partner functions