• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Implement data integration processes to bring together data from various sources into the sources, ensure data quality and accuracy by cleaning, transforming, and standardizing data as needed.
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Create and deliver regular reports and dashboards to stakeholders, highlighting key performance metrics and trends.
• Collaborate with marketing and sales teams to define customer segments for targeted campaigns and personalized messaging.
• Ability to understand a project and deep dive to debug issues
• Liaise with Salesforce product teams to support client implementations
• Working while collaborating with global teams for delivery across geographies. We need you to be flexible with your work hours
• Maintain a target billable utilization aligned to the role
  
  

Requirements

• Demonstrable customer-facing consulting experience of solution design & technical delivery of Software As A Service platforms / equivalent.
• Experience with Salesforce Data Cloud or another Customer Data Platform software
• Experience leading customer facing discovery sessions to conceptualise and design complex business solutions.
• Experience documenting customer problems and software solutions using business requirement document(s), wireframes, diagrams, workflows and mockups.
• Excellent presentation and verbal skills with technical, non-technical, end-user, and executive audiences
• Excellent with SQL and SOQL
• Strong analytical skills to derive actionable insights from customer data.
• Strong understanding of SOAP APIs, REST APIs and integration architectures.
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with Software Development Life Cycle methodologies including requirements, design, implementation, testing and maintenance
• Experience with Salesforce Cloud implementations, with 4+ years direct experience on the platform
• A positive “Yes I can” attitude
• Great communication & diagramming skills
• Proven results leading customer and/or partner success stories
  
  

Preferred Qualifications And Skills

• Salesforce Data Cloud Accreditation
• Relevant Salesforce certifications and consulting experience are strongly recommended
• Marketing Cloud certifications strongly preferred (Marketing Cloud Email Specialist, Marketing Cloud Consultant). Similar certifications against other MAPs a plus (IBM/Unica, SAS, Adobe, Oracle, Teradata)
• Related experience with Salesforce CRM (Sales, Service, Community) preferred
• Familiarity with Agile project delivery methodology, ceremonies and tools
• Adaptable to frequent changes and ambiguity as we evolve and grow our practice
• Understanding of sales process and methodologies preferred
  
  

Accommodations

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