Provide support to customers in the deployment of their Marketing Cloud email campaigns

Execute the process of campaign deployment and is focused on subscriber segmentation, email builds, executing test sends, preparing the final subscriber list and scheduling the deployment

Prepare customer data assets for handoff to other team members

Complete quality assurance reviews of configurations and content for other staff as required

Document customer-specific processes and work instructions related to the deployment process

Demonstrate master-level skills in communication, quality assurance of creative content and rendering, quality assurance of audiences, queries and filters, quality assurance of setup and scheduling, checklist and test plan development and execution, Marketing Cloud user-initiated sends and send activities, documentation management, Marketing Cloud platform, Marketing Cloud Email product, and Marketing Cloud Automation Studio 

Exhibit specialist-level skills in building trust and credibility, leading and adapting to change, making smart decisions, listening, time management, public speaking, performing as a team player.

Basic Requirements:

2+ years industry experience

Expert knowledge of HTML and CSS

AMP script proficiency is a must-have

Experience with SQL and relational databases

Strong problem-solving skills with an eye for detail

Client facing experience in agency or similar environment

Digital marketing and/or Marketing Automation Industry Experience

Comfort with and ability to adapt to new technology

Highly efficient team player, with the ability to also work independently in a fast-paced, fluid environment

Preferred Requirements:

Salesforce Marketing Cloud Email Specialist Certified

Salesforce Marketing Cloud Consultant Certified

Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)