Key job responsibilities

• Drive revenue, adoption, and market segment share for our product.
• Earn trust of customers and recommend product solutions that fit their business needs.
• Measure performance, articulate root-cause analysis, and link to specific improvement areas.
• Relay market needs and requirements back to internal Amazon teams including Product Management and Technical.
• Create program goals and related metrics, track progress and manage through obstacles to achieve your objectives.
• Analyze current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.
• Drive and accelerate spend adoption through advising customers on best practices for using our product.
• Liaise with technical integration teams on both customer and Amazon side to ensure integration of our product in customer’s technology landscape.
• Assess program risks, anticipate challenges, and provide escalation management when necessary
• Meet or exceed targets for customer and/or feature spend adoption.
• Identify prioritization and trade-offs for meeting adoption and revenue targets.