Responsibilities

Working with teams across all of marketing to determine their needs to run and grow the business

Guide marketing teams to achieve their business goals and enable these through effective use of technology

Supporting various marketing teams by defining strategic and user requirements helping to elicit process flow maps and assisting with development and execution of insights that help run the business

Establishment and ongoing use of processes templates and tools used to be used by the product owner team to communicate with the various stakeholders

Collaborating with technical development teams to help translate user requirements into system functionality and assist with testing

Working with the Change Management Communications team to define change strategies and metrics to measure defined results assist in developing key training documentation and communication messages for release.

Administering marketing platforms including but limited to adding and removing users

Vendor management for various marketing platforms

Advancing the use of technologies that will enable the teams across marketing