Responsibilities

• Support Product Sales specialist, local vendors & suppliers with their data requirements.
• Analyze contractual & technical documentation consistency, generate local and global Workflows as required .
• Responsible to demonstrate capacity for critical thinking and analysis.
• Respond to customer inquiries and problem escalations.
• Ensure the customer requirements are respected during the ITR project cycle.
• Identify and manage quality risks, contractual and normative as per local agreements with the customers.
• Must strive to meet all Customer request dates, reduce processing cycles.
• Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
• Co-ordinate customer supervision and inspections from mandated organisms.
• Ensure all internal parties correctly follow up the quality process.
• Train further team members to ensure full adherence to customer requirements
• Follow up on needed actions from internal parties to finalize the customer requirements as per deadline
• Maintain a thorough understanding of client process and policies