Job Description
Responsibility
Pre sales:
- Participate in pre sales interactions with customers when showcasing solution etc.
- Participate in solution response teams to ensure technical feasibility.
Product Consulting
- Provide support to the product consultant through analyzing customer requirements and provide recommendations through interactions with the customer.
- Coordinate with onsite team / clients for requirements gathering / functional clarifications.
Design & Implementation
- ' Monitor design development and testing to ensure alignment with requirements traceability matrix.
- Create high level design.
- Guide the product specialist in translating the high level design into detailed design.
- Review to ensure that the design is comprehensive and addresses all requirements.
- Code for complex components.
- Review code created by the developers based on requirements.
- Participate in peer design reviews.
- Drive the review meetings with the customers on the design with support from the Product Specialist.
- Conduct root cause analysis of defects / process issues.
- Identify/design reusable components and solution enablers.
Testing
- ' Create unit test cases and perform unit testing including complex components.
- Review unit test cases as created by Product Specialist and Product Analyst.
- Assist the testing team by reviewing test strategy document when required.
- Provide UAT and implementation support.
Innovation
- ' Contribute ideas / areas requiring improvements based on project implementation team feedback etc.
Capability Building
- ' Prepare guidelines and checklists for the team.
- Create and deliver training on products/modules.
Project Management
- ' Create estimates for project planning.
- Participate in deployment activities like reviewing all deliverables as per the delivery checklist and mock testing all deliverables.
- Participate in periodic internal review meetings.
- Prepare status reports and share the same with the Product Consultant for review.
- Create impact analysis for change requests/ maintenance issues in own area of work and seek review from Product Consultant.
- Interface with quality reviewers and auditors for the projects.
Knowledge Management
- ' Contribute towards updating knowledge assets.
People Management
- ' Resolve conflicts within team members.
- Support team building activities.
- Provide administrative support.
- Provide inputs on goal setting and performance appraisal of team.
- Identify skill gaps and training needs required.
- Provide input into the learning and career plans for team members.
- Mentor team.
- Nominate team for awards.