Responsibilities
•    Monitoring of Azure/AWS instances/servers through monitoring tools like CloudWatch, Oracle enterprise manager, SCOM & New Relic
•    Addressing basic incidents based on standard operating procedures (SOP) provided.
•    Good know of operating system, databases & middleware architecture, backup, access and space management.
•    Experience in Infrastructure and Operations
•    Good Experience in AWS / Azure Cloud operations
•    Strong communication and written skills
•    Experience creating technical documentation.

Qualifications we seek in you!
Minimum qualifications / Skills
Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field 
Preferred qualifications / Skills
Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.