Teamcenter Technical Account Manager

Job Overview

Location
Pune, Maharashtra
Job Type
Full Time
Date Posted
11 months ago

Additional Details

Job ID
21060
Job Views
233

Job Description

  • Technical Management .
  • Act as an advisor to assigned Top/Strategic Account’s customers for solution implementation projects, with knowledge across a broad spectrum of core of DISW solution-sets, products, implementation, and technologies.
  • Communicate proactively with customer on the latest product’s releases, specific fix-patch releases, technologies, solutions-set!
  • Support services to mitigate risks on the upgradability, maintainability, supportability, and scalability.
  • Guide Account /Sales Orchestrator and Renewal managers with information based on interaction with customer.
  • Build relationships at a technical level!
  • Customer Initiatives Development
  • Identify new initiatives, understand customer difficulties with “technical” account insights to help position new requirements.
  • Help, assist, and advice PADS and Pre sales to convert these new initiatives from defining specific SISW solution’s roadmap to implementation projects.
  • Ensure customer’s SW+ME&S accounts are right-sized, aligned with product support lifecycle, and is linked to the sale’s SW and ME&S projected revenue targets.
  • Issue Management, handle common to complex assigned customer account’s technical issue to resolution and Manage issue escalation, Readiness Management
  • Recommend enablement courses to customers on Siemens’ core technology for current and pre-released products, solution-sets, technologies, and services, integration.

Skills and Abilities Required:

  • Demonstrate sophisticated knowledge of PLM, preferably Teamcenter with Foundation level, Bill of Materials, Supplier Collaboration, FMEA.
  • Basic Configuration and knowledge of customization in PLM
  • Knowledge of other DISW products in addition to PLM will be beneficial.
  • Additional knowledge in Java, C/C++, RDBMS, SOA, Operations, IT Infrastructure & Security would be advantageous
  • Excellent verbal and written communications skills as well as good interpersonal skills.
  • Excellent presentation skills, experience in communications with decision makers & executives

Education and Experience Requirement:

  • Minimum of 10 years of professional Information Technology experience in particular, where 3+ years in the capacity of technical customer management or equivalent. If person has started with PLM or TC, then experience of 5years and more can also be considered.
  • Successful implementation of enterprise-level PLM would be added a value
  • 3+ years industry experience with PLM solutions in A&D or Automotive or similar
  • University degree – preferably advanced degree in Computer Science, Engineering or equivalent.

Qualification

Any Graduate

Experience Requirements

Freshers, Experienced

Location

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