Job Description
- Serve as the client main point of contact for assigned cases
- Assume role of Project Manager for assigned Enrollment Solutions deals
- Work closely with Client Manager (CM) to understand all dynamics of client engagement
- Lead implementation call content for Enrollment Solutions independently or in coordination with Client Manager
- Internal project manager for relevant delivery scope, ensuring timelines met and delivery on track (coordinates with technology, communications, the Enrollment Counselors, field, etc)
- Work closely with Client Manager on content for weekly call agendas and items of escalation
- Daily project management throughout the program life cycle
- Defining the program governance controls
- Planning the overall program and monitoring the progress
- Managing risks and issues and taking corrective measurements, discussing resource options with DCS
- Coordinating the projects and their interdependencies; internal and external
- Managing and utilizing resources across projects
- Managing stakeholders' communication
- Aligning the deliverables (outputs) to the projects goals with the aid of the CM and DCS
How This Opportunity Is Different
A competitive total rewards package, tremendous potential with a growing worldwide organization, and the opportunity to be the point of contact for clients that implement voluntary benefits.
Skills And Experience That Will Lead To Success
- Two plus years of benefits experience, with a strong preference for voluntary benefits experience
- Two plus years of project management experience
- Client management experience
- Intermediate proficiency with Microsoft Office