Job Description
Amazon is looking for college students with high-potential. As a people manager on the operations floor, you will have an opportunity to invest in others and develop a collaborative leadership style, while utilizing the tools, processes, and operations that have helped create the most customer-centric company on Earth. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!
What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations! Our Operation’s workflow can be broken to three major lanes: first mile - where the product is housed and ready for your order; second mile - where your order is hauled to your area; and last mile - when the product is delivered to your door. Please note that all lanes have slight building variations, but one thing is constant, our vision and dedication to the customer.
Program Quick Facts and Location:
- This position is not a corporate role or in an office setting. This position is interactive, on-the-floor with your team and will be located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network.
- Although this role is tied to a certain city, placement opportunities are nationwide. This means you will be placed at an operations building within the Amazon Fulfillment Network that most aligns with your location preferences and the current location availability after you interview.
- Must be willing to relocate at time of hire (you will be placed at an operations building that most aligns with your location preferences and the current location availability after you interview.)
- Term: Ten weeks during summer of 2023
- Competitive salary, relocation (if qualified), and housing assistance (if qualified)
- An offer for full-time employment upon graduation may be given after the internship
Key job responsibilities
- Learning to coach, manage, and develop a team of 50-200 Amazon associates
- Drive standard work and continuous improvement through an intern project
- Communicate policies to your team and act as a source of information for the team
- Create, manage, and support recognition programs
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
- Ensure procedures are followed for building security and product loss prevention
- Partner with the management team to establish and maintain quality control standards
- Develop performance goals and targets to achieve customer demand and ensure accuracy and quality
- Work weekends, holidays, and/or overnight shifts
- Work overtime both in peak season and as needed
- Stand/walk during shifts lasting up to 12 hours
- Access all areas of building (Depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation)
- Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length
- Regularly bend, lift, stretch, and reach both below the waist and above the head
- Lift and move items up to 49 pounds
Responsibilities
Develop performance goals and targets to achieve customer demand and ensure accuracy and quality Work weekends, holidays, and/or overnight shifts Work overtime both in peak season and as needed Stand/walk during shifts lasting up to 12 hours Access all areas of building (Depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length Regularly bend, lift, stretch, and reach both below the waist and above the head Lift and move items up to 49 pounds