As a Customer Onboarding Strategist, you will work as the account manager with customers as they go through a sustainable onboarding period. You will set the goal and strategy for their products and services to reach users and deliver. You will craft product mix solutions across Search, Display, Video, and Apps to deliver against client goals. In this role, you will work cross-functionally with acquisitions, product, program, and same-store teams.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

• Manage a new customer portfolio to set them up with their digital advertising journey.
• Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
• Work cross-functionally with Sales, Product, and Program teams to deliver seamless customer handovers.
• Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
• Provide strategic advice to help our advertisers.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .