You will be expected to manage day-to-day relationships with external partners, while continuing to identify new opportunities to improve existing processes for merchant onboarding, growth, and management.
You will be the voice for merchants to leadership as we challenge the status quo and invent on behalf of our merchants.
Additionally, you will gain experience working cross-functionally with the business, operations, marketing, product and tech teams.
BASIC QUALIFICATIONS
Bachelor's degree
Experience analyzing data and best practices to assess performance drivers
5+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
Good communication skills with external partners · Experience communicating and presenting to senior leadership · Strong attention to detail · Organized and process oriented · Proficiency with Microsoft excel .
Excellent writing skills
PREFERRED QUALIFICATIONS
High volume account management experience
Experience writing Standard Operating Procedures
Business Development or Account Management experience in Fintech space
Job history of client facing
Experience defining and communicating project objectives, status, and performance metrics to key stakeholders
Have a record of accomplishment of delivering results in a scrappy, fast-paced environment. ·
History of teamwork and willingness to roll up one’s sleeves to get the job done