We are looking for an individual who thrives in ambiguity with high initiative, a strategic mindset and approach, and customer experience strategy talent. Digital Strategist on the Value Realization team is a data-driven, highly quantitative expert savvy at navigating customer orgs to drive measurable impact, no matter the headwinds. This leader role will focus on value measurement framework, cross-Adobe stack value realization through driving integrated customer journeys and people and process recommendations.

• Strong executive presence and interpersonal skills, with ability to engage and encourage senior executives.
• Lead and drive sophisticated cross-functional teams towards clear, efficient, and accountable decision making and customer value delivery – in a matrixed organization
• Develop strategies that address client’s organization capability evolution, cultural advantage, and technology fitness.
• Regularly connect with customers to identify customer needs and requirements.
• Collaborating across multiple functional domains (Adobe and customer) fluently and easily, and leading difficult conversations to logical and objective conclusions with an action plan to move forward.
• Evaluate measurement criteria to identify and calculate opportunities for lift, new revenue streams and cost reduction strategies, with a strong focus on customer journeys that outline specific cross-solution use cases.
• Develop and implement tailored programs that provide continued value to the customer, ensure renewals and drive long-term account growth for broader customers.
• Identify problems in need of solutions within our practice, and lead the development of creative and effective solutions to strong outcomes.
• Lead, coach and mentor Digital Performance Strategy team members on Value Realization
  
  

Experience

• 5+ years experience in value measurement, business modeling, and other quantitative strategies oriented towards the impacts of digital Customer Experience strategy
• 2+ years in consulting for a top management or digital consulting firm
• Multiple referenceable experiences driving programs and delivery for the Adobe Digital Experience stack such as Adobe Experience Platform, Workfront, Adobe Experience Manager.
• Willingness to travel (expect up to 30% at times)
• MBA preferred
  
  

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $93,600 -- $181,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

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