Requirement Gathering and Gap Analysis:

• Understand business requirements through business workshops, one on one interviews.

• Analyze business requirement document.

• Analyze gaps in order to meet business requirements.

Solution Engineering:

• Provide support in creating solutions for the gaps.

• Prepare first drafts on end to end solution for the client and integration plan and submit them to supervisor for review.

• Detail out customization requirements/ configuration changes required for solution implementation.

• Obtain approval and validation on solution developed.

Implementation & Testing:

• Configure the system based on the requirements, carry out testing before handover to the users, test development objects and give feedback to the technical team.

• Conduct pilot of solution developed.

• review and obtain signoff deliverables.

• Guide users in uploading data into the system.

• Create test cases based on the knowledge of the domain/product.

• Conduct system testing based on the scenarios.

• Use various testing tools as required.

Project Support:

• Based on requirement study and gap analysis, analyze process/framework anomalies and deficiencies and make recommendations.

• Interact with clients as and when required on basic queries.

• Assist Senior Consultants in drawing linkages between a module within the project and other modules / objects.

• Provide timely inputs or mentor other team members working on the project based on domain / product knowledge.

New Solution Development:

• Identify change required in the existing solutions and understand internal/ external dynamics.

• Conduct market research to identify new solution areas.

• Create business case for new solution.

• Share business case with Senior Consultant / Team Lead for inputs.

• Detail out new solutions as required.

• Map solution developed to client space.

• Provide support for project execution involving new solution if required.

• Followup to closure in order to implement change and escalate to supervisor if required.

Documentation:

• Document customer requirements.

• Document the design/blueprint/functional specifications of the solution based on guidance from Senior Consultants / Team Lead.

• Upload the documents in knowledge repository for future reference.

Sales Support and Brand Building:

• Understand client specific requirements and analyze them.

• Provide support to other teams during proposal development.

• Prepare collaterals, publications, technology papers etc for distribution under guidance from team lead.

Knowledge Management:

• Update knowledge articles in the knowledge management repository.

• Create knowledge articles on the problem, workaround solutions.

• Maintain knowledge management database.

• Prepare collaterals, publications, technology papers etc for distribution and submit to supervisor for review.