Job Overview

Location
Bengaluru, Karnataka
Job Type
Full Time
Date Posted
1 month ago

Additional Details

Job ID
28515
Job Views
19

Job Description

Your Primary Responsibilities Include

  • Direct Problem-Solving Experience: Previous experience in addressing client issues is valuable, along with a demonstrated ability to effectively resolve problems.
  • Strong Communication Skills: Ability to communicate clearly with both internal and external clients through spoken and written channels.
  • Business Networking Experience: In-depth experience and understanding of the IBM and/or OEM support organizations, facilitating effective networking and collaboration.
  • Excellent Coordination, Leadership & Organizational Skills: Exceptional coordination and organizational abilities, capable of leading diverse teams and multitasking within a team-based business network environment. Proficiency in project management is beneficial.
  • Excellence in Client Service & Client Satisfaction: Personal commitment to pursuing client satisfaction and continuous improvement in the delivery of client problem resolution.
  • Language Skills: Proficiency in English is required, with fluency in multiple languages considered advantageous.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

5+ years of experience.Knowledge and application of relational database concepts.

Experience with Cloud computing (AWS/Azure/GCP)

Specific knowledge and application of IT services and financial management including budgeting cost allocations, capital & operating expense handling, program portfolio management, and application / infrastructure support.

Strong analytical and problem solving skills.

Strong skills in data analysis/manipulation.

Ability to quickly comprehend complex spreadsheets/data in order to streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel).

Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance.

Ability to quickly context-switch between multiple complex work streams.

Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.

Client-focused attitude — a customer advocate.

Team player with solid communication and presentation skills.

Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues

Qualification

Any Graduate

Experience Requirements

Fresher Experience

Location

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