Job Overview

Location
Kolkata, West Bengal
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
28293
Job Views
20

Job Description

Essential Functions

  • Job Description

Key job responsibilities

We're seeking a Team lead for our LM operations. In this role, you will be responsible for:

Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations

Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.

Driving performance management of your team members. Preparing and implementing training and development plans for associates.

Continuously improve the delivery process and attain a sustained level of delivery performance improvement.

Conducting 4M and 5S audits for the delivery station on a daily basis.

Stand-in for Area Manager.

Ability to manage day and night shifts.

A day in the life

  • Managing station operation by focusing on high bias for action.
  • Be customer obsessed in terms of handling customer escalation & ensuring good delivery experience.
  • Having good analytical & deep dive skill.

Basic Qualifications

  • Speak, write, and read fluently in English


Tags

Qualification

Bachelor’s degree

Experience Requirements

Fresher Experience

Location

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