Responsibilities

• Lead the analysis and design of business processes in the Life and Annuities Insurance domain.
• Oversee the implementation of solutions that enhance operational efficiency and customer satisfaction.
• Provide expert advice on industry best practices and regulatory requirements.
• Collaborate with cross-functional teams to ensure seamless integration of new systems and processes.
• Develop and maintain comprehensive documentation for all projects and initiatives.
• Conduct thorough testing and validation of systems to ensure accuracy and reliability.
• Facilitate training sessions and workshops to upskill team members and stakeholders.
• Monitor project progress and provide regular updates to senior management.
• Identify and mitigate risks associated with project delivery.
• Drive continuous improvement initiatives to optimize business performance.
• Engage with clients to understand their needs and deliver tailored solutions.
• Support the development of strategic plans and roadmaps for future growth.
• Ensure compliance with all relevant laws and regulations.

Qualifications

• Possess a Bachelors degree in Business Finance or a related field.
• Have a minimum of 9 years of experience in Life and Annuities Insurance.
• Demonstrate strong analytical and problem-solving skills.
• Exhibit excellent communication and interpersonal abilities.
• Show proficiency in project management methodologies.
• Display a keen attention to detail and organizational skills.
• Have experience with relevant software and tools in the insurance industry.
• Be adaptable to changing priorities and able to work independently.
• Show a commitment to professional development and continuous learning.
• Demonstrate the ability to work effectively in a hybrid work model.
• Have a track record of successful project delivery in the insurance sector.
• Exhibit a customer-centric approach to service delivery.
• Be able to collaborate effectively with diverse teams.