Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• Experience in technical troubleshooting, and managing internal/external partners or customers.
• Experience in either system design or in one programming language (e.g., Java, C++, Python, etc.).

Preferred qualifications:

• Experience with the ad serving industry and internet technologies.
• Experience with Android development.
• Ability to learn technical concepts and convey them to a non-technical audience.
• Excellent data analysis and data-driven decision-making skills.

Responsibilities

• Help partners in their day-to-day challenges by delivering innovative and scalable solutions to their problems, troubleshooting their issues, and performing implementation reviews.
• Advocate new product features and ensure the prompt and proper resolution of technical challenges.
• Represent clients’ feedback on features to product management and engineering to improve product offerings.
• Ensure client satisfaction in terms of technical aspects by providing necessary documentation and technical guidance.