Job Description
Responsibilities
Response and Resolution
Readiness
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
Product/Process Improvement
Qualifications
Required
5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience
- System Administration, Configuration of Windows and Linux Operating systems
- Windows and Linux Event Logs, Syslogs
- Windows and Linux Performance analysis using built in performance counters
- Windows and Linux Patch and Security Update Management
- Network connectivity for both private and public networks
- Conceptual knowledge of Windows Active Directory, Security, and Access Control
Experience in one or more of these areas desirable
- Web app development in C# or Java programming
- ASP.NET, MVC application development or support
- Understanding of Databases and how to retrieve data via query language
- Containers solutions such as Docker or Kubernetes