Job Description
In this role you will be responsible for fulfilment of the open demands, which can be in volume for one client or multiple roles for varied clients . Handle sourcing, screening, scheduling, selection to offer and coordinate until onboarding. Manage the recruitment process for all the hires and ensure compliance.
Responsibilities
- Manage Gateway Training Resources
- Conduct training and certification for new trainers
- Ensure on time hiring/backfilling of Trainers
- Update Learning Plan contents as needed
- Manage Training Delivery
- Ensure efficient planning and scheduling of Gateway Classes
- Manage performance in Gateway batch through class audits, Mid Assessment and Post Assessment Reviews
- Ensure maximum output in Training Conversion and Deployment Conversion
- Conduct All Trainer Tasks as needed
- Conduct Audit of Audits of Assessments to ensure Quality of Audit results
- Supervise and assist with all GTA Sourcing Tasks to ensure delivery of target number of classes per month with minimum 25 HC per class
Additional Responsibilities
- Conduct Training Sessions focusing on improving communication skills
- Conduct briefing sessions for Language Assessment Tool for external and internal candidates
- Assist Recruitment Leadership in presenting Language Evaluation Tools to clients and stakeholders
- Act as POC for Language Assessment Tool including liaising with support from Global Project Team
- Act SPOC for other Recruitment Assessment Tools including tool utilization , resolution of technical issues, user- education, and reporting requirements
- Support Talent Match Language Screening requirements for internals
Qualifications we seek in you!
Minimum Qualifications
- Relevant years’ experience as a Trainer in a BPO Company
- Relevant years’ experience in English Language Training for Adult Learners