Job Description
Responsibilities
- Ability to draw accurate data selection from claim documents, attention to detail imperative, previous experience of claims strongly preferred
- Review, quality control and amendment where necessary of cause of loss and loss location data contained within our claims systems across all lines of business
- Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims
- Consistently meet established productivity, schedule adherence, and quality standards
- Authorize the appropriate payment or refers claims to investigators for further review
- Conduct data entry and re-work; analyzes and identifies trends and provides reports as necessary
- Consistently meet cycle time/productivity goals that are aligned with corporate objectives
- Ability to consistently meet cycle time/productivity goals
Minimum Qualifications
Qualifications we seek in you
- Graduate from a recognized university
- Relevant experience in P&C claims processing
- Ability to communicate efficiently & effectively, both verbally and in writing
Preferred Qualifications
- Analyze processes and procedures and identify errors or inconsistencies
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube .