As a Project Delivery Lead, you would be expected to perform the following activities:

• Oversee and manage the daily operations of GRC services, ensuring that all processes are executed in accordance with established standards and regulations.
• Conduct thorough risk assessments, develop mitigation strategies, and implement solutions to minimize exposure and enhance business resilience. Utilize ServiceNow to automate risk management and compliance monitoring tasks.
• Provide ongoing support and enhancements to risk management frameworks that align with client objectives and regulatory requirements.
• Ensure compliance with all relevant local, national, and international laws and regulations. Regularly update internal policies to align with changing regulatory landscapes to ensure that they are effectively integrated into the clients' operational processes.
• Act as a primary point of contact and maintain strong relationships with clients, understand their business needs, and provide tailored GRC solutions that enhance their operational effectiveness, and ensure client satisfaction through effective communication and project management.
• Prepare detailed reports on compliance activities, risk assessments, and mitigation plans. Ensure all documentation is accurate and audit ready.
• Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints, and technological realities.
• Lead and mentor a team of GRC professionals, fostering a culture of continuous improvement and professional growth.
• Must have skills and knowledge to assist in sales activities in the domain of expertise.
• Leverage advanced GRC tools and technologies to streamline operations and provide insightful analytics to clients and stakeholders.
• Monitor and optimize the performance of GRC processes to ensure they operate efficiently and effectively. Provide insights and recommendations for continuous improvement. Stay updated with the latest developments in GRC practices and ServiceNow updates.

Required:

• Bachelor’s degree in Business Administration, Information Technology, or a related field. 
• 6+ years of experience in GRC and/or in ServiceNow or related field, with at least 2 years in a leadership or senior consultant role.
  
• Well versed with various ServiceNow products & platform
• Hands-on experience on at least two service now modules (Security, GRC, ITSM, Discovery Implementation, ITAM, ITOM, DevOps, ).
• Proficient in risk management processes and compliance regulations.
• Proven experience in GRC, particularly within a consulting environment.
• Strong understanding of GRC frameworks such as COBIT, ISO 27001, NIST, etc.
• Demonstrable experience with the ServiceNow platform, specifically in implementing and managing GRC solutions.
• Excellent project management skills with the ability to lead and manage cross-functional teams.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills, capable of working effectively with clients and team members.
• Ability to manage multiple projects simultaneously and under tight deadlines.
• Technological Proficiency: Experience with GRC platforms such as ServiceNow is highly desirable.
• Flexibility in work hours may be necessary to meet project deadlines and client needs.
• Ability to travel up to 30%, on average, based on the work you do and the clients and industries/sectors you serve
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