Job Overview

Location
Salt Lake, United State
Job Type
Full Time
Date Posted
4 months ago

Additional Details

Job ID
24892
Job Views
141

Job Description

In This Role, You Will

  • Develop routine and rigor to ensure delivery of policy compliant automated solutions that adhere to all enterprise policies (i.e. Solution Delivery, Issue Management, Change Management, etc.).
  • Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives using applications such as Power Apps
  • Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
  • Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
  • Work independently or within a team to make recommendations for system functions by providing support and leadership
  • Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
  • Collaborate and consult with team leaders in developing project plans, policies and procedures
  • Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

Required Qualifications:

  • 5+ years of Data Management, Business Analysis, Analytics, or Project Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Power Apps development expertise
  • Knowledge of business intelligence tools such as Alteryx, SQL, and Power BI for analysis, reporting, visualization, and data driven testing purposes
  • Review and identify areas for improvement leading to operational efficiency, process optimization, and field acceleration working with various teams within the organization (operations, IT, leadership, etc.)
  • Reporting - Dashboard and Scorecard, MBR, business analysis
  • Proven experience and track record in creating and executing strategic programs and working in strategic consulting teams.
  • Good expertise on Data management, Excel / MIS / Reporting Tools / Power Point.
  • Experience designing and maintaining Confluence templates, JIRA boards, and sprint execution
  • Ability to identify, research and solution simple to complex business, technology and reporting requirements
  • Experience with contact center data and exploratory data evaluation (finding data and data extraction)

Qualification

Any Graduate

Experience Requirements

Fresher Experience

Location

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