You will, 
Support the following systems and functions: 
• Security event management on 24*7 shift • Monitor incoming event queues for potential security incidents 
• Security incident management, 1st level triaging, escalations and RCA • Perform initial investigation and triage of potential incidents; and escalate or close events as applicable 
• Monitor SOC ticket (or email) queue for potential event reporting from outside entities and individual users 
• Support parsers and rules development for the SIEM 
• Escalate incidents to respective team for resolution (within SLA) 
• Identity Access Management • Create and track the access to customer environments 
• Process improvements • Identify improvements in processes and KPIs 
• Adapt to improvement initiatives 
• Maintain SOC shift logs with relevant activity from the shift 
• Document investigation results, ensuring relevant details are passed to Security Engineer for final event analysis 
• Update SOC collaboration tool as necessary 
• Vulnerability scanning and reporting
 • Schedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scope 
• Track and provide details of the scan planned/ ongoing/ completed status as and when required 
  • Preparation of daily, weekly and monthly reports 

To be successful in this role, you must have: 
•    • Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc. 

•    • Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc. 
•    • Knowledge of both Linux-based and MS Windows-based systems with technical understanding and aptitude for analytical problem-solving 
•    • Knowledge of IP networking 
•    • Ability to work in shifts 
•    • The ability to work constructively under pressure 
•    • Ability to work both in a team as well as individually 
•    • Knowledge sharing & collaboration skills 
•    • Customer oriented, service minded 
•    • Deliver results & meet customer expectations 
•    • Excellent communication skills, English is a must 

Key Qualifications: 
Education: 
•    • Graduate in Computer Science or similar 

Minimum years of relevant experience: 
•    • 1 to 3 years with at least 1 year of experience in IT security 
•    • ITIL certification, CEH, Security +, CCNA Security or similar will be an advantage 
•    • Basic knowledge of telecommunications networks will be an added advantage 

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.