We are looking for passionate, hard-working, and talented DevOps Engineers who have experience supporting innovative, mission critical, high volume applications. You will have an enormous opportunity to work within multiple systems researching and identifying the common issues, and driving the teams towards resolution to have a positive impact on customer experience. This team provides 12x7 oncall support on a rotation basis schedule among the team members. Your solutions will impact our customers directly! This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.

The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. Your ability to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done would have direct impact on Amazon Transportation network efficiency.

BASIC QUALIFICATIONS

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems

PREFERRED QUALIFICATIONS

- Knowledge of web services, distributed systems, and web application development
- Experience in development or technical support
- Experience with REST web services, XML, JSON