Job Overview

Location
Bengaluru, Karnataka
Job Type
Full Time
Date Posted
5 months ago

Additional Details

Job ID
24104
Job Views
153

Job Description

  • Customer requirements gathering and engagement
    • Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements
    • Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
    • Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
    • Engage and interact with internal team - project managers, pre- sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
    • Understand and communicate the financial and operational impact of any changes
    • Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
    • Empower the customers through demonstration and presentation of the proposed solution/ prototype
    • Maintain relationships with customers to optimize business integration and lead generation
    • Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers


  • Engage with delivery team to ensure right solution is proposed to the customer
    • Periodic cadence with delivery team to:
      • Provide them with customer feedback/ inputs on the proposed solution
      • Review the test cases to check 100% coverage of customer requirements
      • Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
      • Deploy and facilitate new change requests to cater to customer needs and requirements
      • Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
      • Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate
      • Use data modelling practices to analyze the findings and design, develop improvements and changes
      • Ensure 100% utilization by studying systems capabilities and understanding business specifications
      • Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer


    • Support Project Manager/ Delivery Team in delivering the solution to the customer
      • Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
      • Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
      • Ensure Customer Satisfaction through quality deliverable on time




Qualification

Any Graduate

Experience Requirements

fresher experience

Location

Similar Jobs

Full Time

TEKsystems

Business Analyst

Full Time

Planet Pharma

HR Manager

Full Time

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept