Problem and Scope Definition:

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• • Support formulation of problem statement and definition of scope.

• – Drill down beyond the problems surface to understand root cause.

• – Construct problem statement including problem description.

• – Identify key stakeholders and construct stakeholder analysis ie how they are affected.

• – Contribute to project planning and effort estimation within scope.

• – Support the identification of risks and mitigation approaches.

Requirements Gathering:

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• • Demonstrate exceptional requirementgathering skills, leveraging clear direction from engagement management.

• – Support requirement gathering sessions.

• – Organize and sequence requirements into a user requirements document.

• – Write wellformed, validated requirements and manage changes.

• – Use appropriate tools to record, track and manage requirements.

Business Analysis:

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• • Review and analyze relevant documentation to ensure the understanding of an organizations function and capabilities.

• • Conduct relevant research to increase understanding in support of developing comprehensive solutions.

• • Logically structure recommendations and supporting data to formulate a solid, logical and understandable business case.

• Utilize appropriate business modeling techniques to represent and graphically depict various activities, processes and data These could include:

• – Business process modeling.

• – Process flow modeling.

• – Data flow modeling.

• – Stakeholder analysis.

Engagement Delivery:

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• • Demonstrate excellence in delivery of all solutions/recommendations, including supporting artifacts, on time and with high quality.

• • Deliver exceptional engagement support, including development and management of project plan(s) as needed.

• • Develop highquality deliverables that are “reviewready” the first time.

• • Proactively share ongoing point of view and perspectives.

• • Display strong listening and communication skills when interacting with client and team.

Thought Leadership:

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• • Conduct market research and/or engagementspecific inputs for service offerings eg case studies etc.

• • Research industry trends and support innovative ideas for practice thought leaders