As part of the Global Litigation and Investigations Team within the General Counsel’s organization of Amex, the Legal Operations Specialist will provide dedicated support for the processing of third-party legal orders. Duties may include the following:

•      Open legal matters in case management system and route to correct workstream.
• Assess the validity of the legal request.
• Prepare correspondence to an issuer of the legal request.
• Evaluate legal requests to determine the scope of the request.
• Research internal platforms for accounts and identify documents responsive to legal requests.
• Retrieve documents from internal platforms.
• Prepare fulfillment packages in compliance with applicable country privacy laws and Amex procedures.
• Perform other work-related duties as required.

Are you ready for the challenge?

 Preferred Skills

• Graduates (in any subject) with 0-1 years of experience.
• Graduates (in law/ related subjects), or experience as a legal assistant in a legal office or in house legal department strongly preferred.
• Experience in processing subpoenas / legal orders strongly preferred.
• Articulate and fluent (verbal and written) in English.
• Sense of urgency, ability to discern critical matters and to meet deadlines.
• Strong computer skills with proficiency in MS Office Suite.
• Able to work independently and a team player.
• Strong written and oral communication skills.
• Meticulous attention to detail, able to analyze and problem solve.
• Able to quickly train on, navigate, and extract information from a variety of databases and information platforms.
• Able to work productively in a fast-paced environment with shifting priorities.
• Excellent organization and time management skills.
• Able to maintain confidentiality of sensitive information.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities