As an Account Manager, you will work with advertisers to shape their business growth and grow long-term relationships. You will drive scalable product adoption and business growth.

In this role, you will anticipate how decisions are made at a C-Level. You will explore and uncover the business needs of customers and understand how our range of product offerings can grow their business. You will set the goal and strategy for how their advertising can reach users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage a portfolio of customers alongside account managers to consistently deliver against goals, while prioritizing and delivering an excellent experience to customers.
  
• Establish credibility with executives and act as a trusted consultant to optimize/expand their advertising investment, understand business drivers, identify opportunities for growth, manage risks, and create multi-quarter plans for sustainable business growth.
  
• Drive business growth, long-term partnerships, business planning/strategy, review, and education for customers.
  
• Drive customer growth and contributes to overall team success.
  
• Partner with cross-functional teams to enable customer growth.