Responsibilities

•    Assist in Salesforce configuration, customization, and development tasks under the guidance of senior team members.
•    Learn and apply Salesforce best practices in various functional areas such as Sales Cloud, Service Cloud, and Marketing Cloud.
•    Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions within Salesforce.
•    Participate in testing and quality assurance of Salesforce applications.
•    Provide support in data migration, integration, and maintenance activities.

Qualifications we seek in you!
Minimum qualifications

•    Bachelor’s degree in computer science, Information Technology, or related field.
•    Knowledge of Salesforce fundamentals or completion of Salesforce certification courses (preferred).
•    Strong analytical and problem-solving skills.
•    Ability to work effectively both independently and as part of a team.
•    Excellent communication and interpersonal skills.
•    Eagerness to learn and grow in a fast-paced environment.

Preferred qualifications
•    Knowledge of API integrations and scripting languages.
•    Familiarity with data analytics and reporting tools.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.