Benefits Benchmarking

• Supports the Global Benchmarking Team with Benefits survey submissions providing insights and information on top of the data contained in Workday (with support from the applicable Benefits Administration Teams)

• Supports the Global Benchmarking Team to investigate data issues, matching errors or data gaps

• Utilizes the Benefits benchmarking data provided by the Global Benchmarking Team to validate the competitiveness of Benefits packages within the defined area of responsibility

• Identifies opportunities to change / update the Benefits offering, incl. reviewing take-up data to determine whether the Benefit is being used by employees

Benefits Vendor Management

• Management of the relationships with existing vendors incl. acting as TPO, managing data privacy etc

• Vendor negotiation, ensuring the best possible coverage / offering for employees at the best rate for GSK

• GSK ownership of the vendor platform – includes monitoring the performance of the platform, that the data contained within the platform / provided to GSK employees via their representatives is up to date and correct

• Ensuring vendors deliver against their agreed SLAs and with high levels of quality and customer experience

• Monitoring of budgets / spends

Governance

• Ensuring Benefits are governed as per the Reward Governance Framework

• Proactively driving Benefits updates / changes via the Country Duty Holder (HR), Finance, Legal and Procurement

• Facilitating the approvals including via the Country Customer Board

Day to Day

• Managing Benefits processes including administration in co-ordination with internal and external stakeholders.

• Answering queries not managed by outsourced providers (as applicable)

• Managing escalations coming through via the outsourced providers

• Responding to requests for insights / trend data from the businesses

• Developing communications to ensure that employees are aware of our Benefits offering / for specific initiatives (with support from the Global Benefits Comms Lead)

• Identifying different ways to engage with employees on our Benefits offering e.g. campaigns via Service NOW, considering how the data available in Workday can be utilized etc

• Roll out of annual benefit programmes new and existing and end to end management of the process

Total Employment Cost Analysis

• Manages the Benefits elements of the TEC analysis to refresh the multipliers on an annual basis.

• Resolves any inconsistencies / queries relating to TECs working with Payroll, Finance and Tier 1 as applicable

• Consolidates the submissions of Benefits elements for the countries within remit passing these to the Compensation Mgr / Regional Process Mgr for final validation and coordination (as per regional ways of working)

Capability Building

• Holds expert knowledge of Benefit packages within the Region which enables the upskilling of colleagues (including the Compensation Team and Tier 1 Benefits Administration support)

• Delivers education / capability building within the countries incl. for managers and employees as required