Responsibilities

• Deliver against our Customer Capacity promise by ensuring we have a frictionless experience for our customers. Establish, monitor and report out against customer metrics and KPIs for the resources you manage.
• Monitor, measure and manage customer experience and region health with scorecards to continuously improve capacity experience and offerings for the diverse customer base.
• Serve as the Technical and Operational Subject Matter Expert for the Azure Storage services within your portfolio
• Proactively identify and analyze risks to the capacity health for the Azure storage resources and services you manage, trigger mitigation strategies and actions.
• Work with Field leadership, Engineering Groups, Azure Global in establishing strategic growth initiatives and ensure that the proper capacity and enablement services are available for Global customers
• Partner with infrastructure, planning and forecasting teams to drive capacity enablement across Azure data centers worldwide.
• Collaborate with Azure Storage capacity managers to help optimizing capacity usage across regions for Built on Azure Data services
  
  
  

• Experience on azure storage services offerings.
  
• Strong program management experience and proven track record of delivering high quality work on time.
  
• Demonstrated ability to engage with customers and partners to understand their business needs and priorities.
  
• Self-starter with a strong passion for using data to influence business decisions and strategy investments.
  
• Excellent oral and written communication skills and ability to present across operations and business teams in Microsoft
  
• Ability to work cross-functionally, be detail oriented ,build and maintain trust with internal stakeholders in a fast and agile development environment
  
• Exceptional ability to effectively negotiate and collaborate across teams and organizations.