In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 7+ years of digital product management experience or equivalent, specific to customer experience, demonstrated through one or a combination of the following work experience, training, military experience, education. 
• Service design or journey mapping experience, persona development, client insights (Voice of Customer), employee experience research 
• Demonstrated experience with internal and operational process analysis, competitive and market research and analysis 
• Knowledge and understanding of banking or finance 
• Experience leading efforts with multiple stakeholder groups in a matrix environment 
• Exceptional verbal, written, and interpersonal communication skills. Experience creating PowerPoint presentations including charts and graphs 
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities 
• Ability to think strategically and analytically

Desired Qualifications:

• Experience working in management consulting or equivalent 
• 2+ years of Agile experience or equivalent 
• 1+ year of Commercial or Corporate Lending experience 
• 1+ year of product management experience 
• Familiarity with financial analysis and business case development 
• Experience using Design Thinking methods and tools (Figma) to develop business solutions 
• A BS/BA degree or higher