Key Accountabilities

• Reconcile daily production and quality procedures including validation of orders received, logistics coordination, credit processing and invoicing.
• Develop and maintain usage reports, spreadsheets and inventory control programs.
• Perform moderately complex administrative duties related to ensuring customer expectations are met from production through order fulfillment.
• Provide administrative and clerical support to cross functional product line teams in follow up, investigation and documentation of moderately complex internal and external nonconformances, root causes and corrective actions.
• Support the commercial link between customer service, production, quality assurance, technical service, finance and transportation and logistics.
• Complete and manage confidential employee information.
• Utilize a basic understanding of supply chain practices and procedures to develop a strong understanding of customer needs through assisting in the maintenance of internal and external relationships to provide optimal service to company customers.
• Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned.
  
  Minimum Qualifications
  
  
  
• High school diploma, secondary education level or equivalent.
• Minimum of two years of related work experience.
• Experience with email, spreadsheet, presentation and word processing applications.
  
  Position Information
  
  
• Relocation assistance will not be provided for this position.
• This is an onsite job in Flora, IL.
• A sign-on bonus will be offered!
Business knowledge as pertains to business management software.