Customer Service Executive – Voice Process

Job Overview

Location
Noida, Uttar Pradesh
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
22227
Job Views
179

Job Description

Skill Set :

  1. Good customer service skills.
  2. Sound working knowledge of MS office.
  3. Good computer skills.
  4. Good multi-tasking skills.
  5. Able to react effectively and calmly in emergencies.
  6. Able to maintain customer confidentiality.

Job Description :

  1. Using process knowledge in replying to customers.
  2. Solving Customer queries.
  3. Complaint Management.
  4. Maintaining quality standards.
  5. Effectively meeting the SLA parameters as set.
  6. Ensuring data security – proprietary data of customers.
  7.  Meeting SLAs & maintaining Quality Standards.

Interested candidates can come to office for the face-to-face interview.

Walk-in Details :

Date : 4th June – 7th June

Time : 11.00 AM – 3.00 PM

Venue : A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)

Qualification

Any Graduate

Experience Requirements

Freshers

Location

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