Job Overview

Location
Singapore, Singapore
Job Type
Full Time
Date Posted
5 months ago

Additional Details

Job ID
22104
Job Views
140

Job Description

In this role, you will:

  • Manage queries from initial contact through to closure, managing expectations throughout and ensuring an exceptional client service.
  • Manage daily operational activities, including but not limited to:  job changes; starters; leavers; leave of absence; requests for employee data; and document management.
  • Monitor and track information including probations; fixed term contracts; visa expiration; and flexible working agreements; following up with managers to ensure completion of activities within required timeline
  • Partner with the Global Mobility team with expatriate relocation administration and system updates.
  • Liaise with the payroll team to ensure all payment and amendments run smoothly and on time.
  • Actively participate in process improvement discussions and taking responsibility for implementing changes, with the employee experience at the forefront of mind.
  • Support on new hire and termination process.
  • Identify opportunities to streamline and simplify operational execution.


Required Qualifications:

  • 4+ years of Human Resources operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Demonstrated experience in a HR operational role within a matrix organisation.
  • Ability to communicate in Mandarin and/ or Japanese will be highly preferred to support relevant stakeholders in the region
  • Proven experience in Workday and ServiceNow is essential
  • Experience working with outsourced teams
  • Proficient in MS office with advanced Excel skills an advantage
  • An understanding of employment law across APAC locations
  • Organised, with the ability to manage and prioritise a diverse workload and meet set deadlines, SLAs and targets
  • Resolution of escalated issues using system knowledge and engagement with relevant teams.
  • Excellent attention to detail, with a logical approach to work
  • Positive attitude with a ‘can-do’ approach.

Qualification

Any Graduate

Experience Requirements

0-3 years

Location

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