Operations Manager

Job Overview

Location

Hyderabad, Telangana

Job Type

Full Time

Date Posted

6 months ago

Additional Details

Job ID

21881

Job Views

112

Job Description

Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area

Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance

Engage stakeholders and internal partners associated within the Operations area

Work independently on moderately complex issues and projects

Identify opportunities for process improvement and risk control development and escalates issues to more experienced management

Provide training, performance, evaluation and coaching of less experienced team

Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives

Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility

Provide responsibility for budget and financial performance

Collaborate and influence all levels of professionals including more experienced managers

Lead team to achieve objectives

Manage allocation of people and financial resources for Operations

Required Qualifications:
4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:

Experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Leadership experience

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Qualification

Bachelor’s Degree

Experience Requirements

0-3 years

Location

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