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Additional or Preferred Qualifications

Certified Associate Project Management (CAPM) certification.

Responsibilities

• Work with the Area Project Manager to deliver engagements within an assigned Area.
• Responsible for improving process adherence, project hygiene, timely reporting, and ultimately maximizing customer satisfaction.
• Support resource management for the engagement.
• Initiate/complete project closure, reconcile project budget, capture lessons learned.
• Support Area Project Manager on managing escalations around staffing and billing processes related to delivery.

 Competencies:

• Stakeholder Management: Ability to collaborate and partner effectively with the Area Project Manager to help meet expectations of delivery.
• Leadership: Assist the Delivery Management roles effectively across the Initiation, Planning, Monitoring & Controlling and Closure phases of a project, towards ensuring the delivery is setup for success aligning with the customer expectations.

Business Impact 

• Support Area Project Manager to increase the Area Project Manager bandwidth resulting in streamlined delivery process, predictable outcomes, focus on customer issues. Escalates issues to Area Project Manager. Adheres to quality assurance standards. Leverages standard tools as directed to align with engagement hygiene standards.