As a Platform Engineer, you will be responsible for implementing scalable and reliable infrastructure solutions and will be responsible for implementing, and maintaining automated pipelines and processes to facilitate continuous integration, continuous delivery, and continuous deployment of software applications. They work collaboratively with development and operations teams to streamline the software development lifecycle and improve release management practices.

Experience required:

• Lead real-time incident management, partnering with on-callers, engineering teams, product, support and leaders as required.
• Own Incident Commander responsibilities and delegate or run postmortem coordination working with engineering/product teams to prioritize action items.
• Coordinate with globally distributed team to ensure smooth handoffs in a follow the sun model.
• Document key events and landmarks during the life cycle of an incident and communicate status accordingly to internal and external customers.
• Collaborating with engineering/support/product to improve tooling, automation, and documentation for running, collecting, and reporting on incidents.
• Contribute and make recommendations for incident management and reliability improvements.
• Create automated workflows for building, testing, and deploying applications across various environments (development, staging, production).
• Troubleshoot issues and optimize pipeline performance based on monitoring data.
• Participate in the on-call rotation for the services delivered by the Platform team.
  
  

Qualifications:

• Deep understanding of incident management principles, tools and processes
• Familiarity with software development and IT operations
• Experience with postmortem coordination and follow-up actions
• Experience with tools like Jira, PagerDuty, ELK, Grafana
• Knowledge of CI/CD concepts, tools, and methodologies.
• Knowledge on Azure Services.
• Experience in scripting and programming languages such as Python & Shell and orchestration tools such as Kubernetes (EKS), Terraform, and Hashicorp Nomad
• Experience with AWS services including EC2, S3, EBS, VPC, ELB, IAM, Route 53,RDS,Open Search, Security Groups, and Elasticache.
• Experience on WebServers(IIS).
• Experience in queries skills(DDL & DML) on MSSQL.
• Knowledge with monitoring tools such as Appdynamics, Prometheus, Statsd, Burrow (kafka lag), Kafka minion, and Victoria Metrics.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
  
  

Desirable skills:

Certifications (optional but beneficial):

• AWS Certified DevOps Engineer
  
  

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)