Responsibility:

Requirement Analysis

• a.

• Understanding the functional aspects of the clients requirement.

• 2.

• Efficient Task Execution.

• a.

• Raise clarifications,issues,concerns regarding work output to the lead on time.

• b.

• Adherence to schedule,timelines.

• c.

• Maintain effective working relationship(Interpersonal)with team members and supervisors.

• d.

• Adhere to Organization policies and procedures.

• e.

• Participate in project and organization initiatives led by the Delivery leadership.

• f.

• Ensure appropriate classification and prioritization of tasks.

• g.

• Comply with defined process during task execution.

• h.

• Provide periodic task level updates as required.

• 3.

• Documentation.

• a.

• Assisting in creating documentations about client specific applications project specific processes and workflows.

• b.

• Creating application specific reports.

• Eg SLA KPI reports performance aspects,number of transactions processed per day no of successful transactions etc.

• 4.

Participation in Calls,Status reporting:

a Participating in daily standup calls and weekly calls

• b.

• Participating in creation of Weekly and Monthly reports to Clients.

• 5.

• Learning,Training.

• a.

• Understanding details of the quality processes and practices followed in the project from different sources.

• b.

• Going through Project specific documents and boot camps to learn about client application suites technology stacks used in the client environment and client specific processes and tools(like Quality Center JIRA).

• c.

• Attend any Knowledge Transition sessions conducted within the project to gain proficiency in project level knowledge.

• d.

• Completing the domain,technical,project relation training and certifications.