Responsibilities

• Execute against team charter for Reporting vertical within SSC
• Execute market, portfolio, and brand level reporting of marketing KPI performance (utilizing dashboards, templated decks, and reporting tools)
• Leverage business performance explanations from teams around the world to incorporate considerations beyond data into reporting
• Explain business performance, drivers, and optimization opportunities
• Monitor key channel, customer, competitor (incl. PL) and emerging player performance and execute reporting at required intervals
• Support Reporting Lead/Sr. Managers/Managers deliver against needs articularted by Business Partners within the Hubs to address the business questions and process requirements
• Deliver against needs of stakeholders, requestors and sector/functional leaders
• Support processes for output adherence and delivery to agreed scope – in line with the agreed timelines, aligned templates and content management
• Monitor and act upon regular feedback inputs from deliverables end-users and Business Partners
• Flag and monitor any business risks related to delivering the operational output (facilities, IT resources, recruitment efforts)
• Primary executor responsible for flawless support process and structure, including knowledge management and transfer
• Process management
• Support communication processes with Reporting vertical leaders and Business Partners (project planning, workflow monitoring, quality checks, on-going changes)
• Help Reporting vertical leadership develop and finetune internal COE processes (work-flow mapping, pain-points and bottlenecks management) both related to service delivery and internal center operations
• Improve existing processes based on frequent end-user and Business Partner feedback loop
  
  

Qualifications

Technical Skills:

• Advanced powerpoint and intermediate excel skills. Would be involved in Template creation and alignment with the BU/Sector team
• Ability to convert insights into story that answers critial business questions.
• Ability to mange day-to-day operations
• Hands on with tools for POS/Panel/Syndicated data sources IRI, Euromonitor, Kanar World pannel and understanding of media KPIs
• Ability to visualize data set and identify KPIs that will help descision making.