Job Description
In This Role, You Will
- Examine and research complex programs, processes, claims, documentation, or files to ensure compliance with internal company requirements or agency or government regulations
- Perform advanced, comprehensive reviews of multiple types of executive resolution transactions and case reviews within a business line
- Identify risks and problem areas and recommend improvements
- Research risks and develop solutions for problems identified
- Perform branch or office inspections on key controls, procedural, or policy inspection points to ensure compliance with company requirements, agency or government regulations
- Evaluate staff knowledge and compliance with governing policies, procedures and regulations
- Provide support for exam management activities and any other initiatives as needed
- Mentor less experienced staff and assist with their development
- Consult with leadership related to results of assessment
- Communicate overall process or transaction quality
- Provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies
Required Qualifications, US:
- 2+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education