This is an exciting opportunity to build something new in AI/Personalisation domain! We want to build the Next Best Experience AI-generated decisions at the individual level in any channel: chat, web, messaging, etc by Optimising toward business goals across Salesforce’s C360 clouds. We will offer experimentation and rules-based decisions as required, but inspiring our customers to rely on AI first.

Build and deliver personalisation services exposed in-context to the Salesforce customer so they can deliver AI-generated, personalised experiences to their customers.

Responsibilities

• Analysis and Design ands code: Lead a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, complex scenarios, high impact projects, usability, and accessibility
• Master clouds requirements (e. g. underlying techstack, business usage, implementation)
• Creates end-to-end, cross cloud-impacting, integration automation (functional test, Webdriver) with complex orgs
• Executes Testing with complex org setup, varied data shapes
• Organizes and drives cross product blitzes
• Advocate for customer enhancements
• Monitoring product and/or feature-level quality health metrics (testability, test health, test coverage, etc)
• Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements
• Troubleshoots production issues
• Provides leadership and coaching to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams.
• Service ownership
  
  

Requirements

• Bachelor's degree (or its foreign degree equivalent) in Computer Science, Engineering, or a related quantitative discipline.
• At least (2) years of software engineering development experience
• Highly proficient in Java or a similar language
• Experience with AI and Personalisation is a big plus
• Experience with Public Cloud (AWS/GCP)
• Proficient in writing functional automation (API)
• Self-motivator who can work independently, able to learn quickly, meets deadlines and demonstrates problem-solving skills.
• Effectively communicate technical information in a clear and concise manner and ability to coordinate cross-team efforts
• Experience with agile development methodology
• Experience with developer tools like git, Maven and Eclipse IDE
• Experience in developing services in a service-oriented-architecture.
• Experience in REST API design.
• Demonstrated ability to learn quickly in a dynamic environment
  
  

Preferred Qualifications

• Experience building highly scalable web applications.
• Experience with Agile software development and test-driven development.
• Track record of being a top performer in current and past roles
• Experience troubleshooting full service stack, end-to-end ownership
• Present the designs to internal/external groups and review designs of others
  
  

Accommodations

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Posting Statement

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