Job Description
ServiceNow developer
A ServiceNow HRSD developer is a professional who designs, configures, and customizes the ServiceNow platform and the HR Service Delivery (HRSD) application. They also provide end-to-end support and perform testing, change management, release management, and deployment for the implemented solutions. Some of the skills and responsibilities of a ServiceNow HRSD developer are:
- Developing, installing, and troubleshooting ServiceNow applications and integrations with other programs
- Learning about the latest developments in one or more aspects of computer programming
- Training, documentation, and support for the users and stakeholders of the ServiceNow platform and HRSD application
- Experience in implementing HRSD, especially in large, global transformations.
- Good experience on Knowledge Base (KB), Case Management, custom form, custom workflow, and integration development
- Strong technical knowledge of all ServiceNow modules like ITSM, HRSD
- Good hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services
- Experience working within Agile delivery methodology.
- Must be ServiceNow Certified Application Developer.
- Candidate must possess excellent oral/written communication skills and a proven ability to present complex, technical information to both technical and non-technical audiences and be able to document requirements and solution modifications.