Job Description
Responsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform
- Lead technical design sessions; architect and document technical solutions aligned with client business objectives;
identify gaps between client's current and desired end states
- Provide oversight and governance of Salesforce projects
- Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design
patterns are followed
- Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce
implementation
- Maintain a target billable utilization aligned to the role
- Ability to understand a project and deep dive to debug issues
- From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical
deep-dive sessions, Proof-Of-Concept (POC) development with prospects
- Liaise with Salesforce product teams to support client implementations
- Travels to client sites for projects, estimated 50-75%
Requirements
- Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the
role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform
- Expert level understanding of the Salesforce product suite, including B2B commerce on core, Sales, Service,
Community, Marketing, and Community Clouds
- Understanding of B2B sales processes, customer journeys, and e-commerce best practices.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, ESB,
marketing automation, reporting, etc.
- Understanding of B2B Commerce Einstein Features & Capabilities
- Understanding B2B Commerce Extensions framework
- Understanding on B2B Commerce APIs and Connect APIs
- Understanding of cross cloud use cases ( B2B, D2C, Loyalty, Revenue, Marketing)
- Understanding of Salesforce OMS
- Understanding of systems architecture and ability to design scalable performance-driven solutions
- Understanding of key design patterns and large data volume limitations and best practices
- Understanding of data sharing and visibility considerations and how these play into platform architecture
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ,
marketing automation, reporting, etc.)
- Strong understanding of environment management, release management, code versioning best practices, and
deployment methodologies
- Experience with platform security capabilities (TLS, SSL)
- Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-