Your role and responsibilities

As a Process Associate – Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool.

Your primary responsibilities include: 

·       Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA)

·       Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool

·       Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis

·       Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

·       Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains) 

·       Demonstrated ability to establish rapport and collaborate with Hiring Managers throughout the entire process, from open requisition to sourcing, debriefing, and offer stages

·       Proficient in utilizing social media channels and other creative sourcing methods

·       Proven experience in partner management, adept at navigating challenging discussions. Develop expertise in deep domain knowledge, and business strategy, and drive innovation

Preferred technical and professional experience

·       Proficient in MS Office applications 

·       Self-directed and ambitious achiever

·       Meeting targets effectively

·       Demonstrated ability to analyse complex data, complemented by strong interpersonal and organizational skills