Operational 

Disaster Recovery Planning & Execution:

·       Develop and maintain comprehensive Disaster Recovery (DR) strategies and policies to ensure rapid system recovery.

·       Conduct Business Impact Analyses (BIA) and Risk Assessments to identify critical systems, dependencies, and recovery priorities.

·       Establish and track Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for all essential business applications.

·       Maintain up-to-date documentation for DR plans, including technical recovery procedures.

 Testing & Compliance:

·       Coordinate and execute DR testing exercises, including tabletop simulations and live failover tests.

·       Ensure compliance with ISO 22301, Deloitte DR Standards, and other regulatory requirements (e.g., SOC 2, NIST).

·       Monitor DR performance and recommend improvements to enhance resilience.

·       Assist with internal and external audit responses related to disaster recovery.

Collaboration & Stakeholder Engagement:

·       Work closely with IT Security, Infrastructure, Cloud, and Business Continuity teams to align DR strategies.

·       Develop and deliver DR training and awareness sessions for key personnel.

·       Engage with third-party vendors to evaluate and enhance disaster recovery solutions.

Incident Response & Recovery:

·       Provide technical support during disaster recovery activations, ensuring a swift and efficient system restoration.

·       Identify and resolve gaps in backup and recovery processes to minimize downtime.

·       Participate in post-incident reviews to assess DR effectiveness and recommend improvements.

• Strong documentation and reporting skills for DR planning and audit support.
• Hands-on experience with ServiceNow Business Continuity, IRM, or GRC modules (configuration, customization, or development).
• Certifications such as CBCP (Certified Business Continuity Professional), CISSP, ITIL, or DRII certifications.
• Experience with automation and scripting (e.g., PowerShell, Python) for DR process improvement.
• Knowledge of network security, endpoint protection, and SIEM tools.

Education: Bachelor’s Degree or equivalent