Trainee

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Job Overview

Location
Pune, Maharashtra
Job Type
Full Time
Date Posted
1 month ago

Additional Details

Job ID
27948
Job Views
90

Job Description



Key Responsibilities

  • Provide first-line technical support and assistance to end-users, addressing their IT-related issues and inquiries. Log and track all support tickets, ensuring accurate documentation and timely resolution of problems.

Role expectations

  • Associate should be client focused and able to work with users from different communities and cultures across the globe.
  • Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.

Support available from Cognizant (post joining as Full Time Employee)

  • Night shift allowance will be paid by the project.
  • Cognizant provide cabs for pick-up and drop, ensuring safety and comfort.

Please note, if selected, you will join as a fresher as no prior work experience will be considered.

Eligibility Criteria

  • Students who graduated in 2022, 2023 or 2024 with a three-year full-time degree only (BCA, BSc in Computer Science, Information Technology, Mathematics, Physics, Chemistry, Statistics, Electronics, or allied streams) are invited to apply.
  • Students should possess consistent academic record with minimum 50% in X, XII, and UG
  • Flexibility to work from any Cognizant office location in a given shift timing and technology is mandatory.

    Responsibilities

  • Assist in data entry and management using MS Excel to ensure accuracy and efficiency.
  • Support team members in creating and maintaining spreadsheets for various projects.
  • Conduct data analysis and generate reports to support decision-making processes.
  • Collaborate with team members to identify and implement process improvements.
  • Provide administrative support to ensure smooth operations within the department.
  • Participate in team meetings and contribute to brainstorming sessions.
  • Assist in the preparation of presentations and other documentation as needed.
  • Ensure compliance with company policies and procedures in all tasks.
  • Maintain confidentiality of sensitive information and data.
  • Communicate effectively with team members and other departments to achieve project goals.
  • Stay updated with the latest MS Excel features and best practices.
  • Demonstrate a proactive approach to learning and professional development.

Qualifications

  • Possess a basic understanding of MS Excel including functions and formulas.
  • Demonstrate strong attention to detail and accuracy in all tasks.
  • Exhibit excellent organizational and time management skills.
  • Show effective communication skills both written and verbal.
  • Display a willingness to learn and adapt to new challenges.
  • Have the ability to work both independently and as part of a team.


Tags

Trainee

Qualification

Bachelor’s degree

Experience Requirements

Fresher Experience

Location

Company Details

Cognizant

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